Terms of Service — The Broker Flow

1. Acceptance of Terms

By accessing or using The Broker Flow ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Platform.

2. Description of Service

The Broker Flow is a mortgage broker automation platform that provides lead management, quote generation, automated communications, pipeline tracking, and related tools for licensed mortgage professionals.

3. Eligibility

The Platform is designed for use by licensed mortgage professionals only. By using the Platform, you represent that you hold all necessary licenses and certifications required to operate as a mortgage professional in your jurisdiction.

4. User Responsibilities

You are responsible for:

Maintaining the accuracy of information entered into the Platform
Complying with all applicable laws and regulations, including TRID, RESPA, SAFE Act, and fair lending requirements
Obtaining appropriate consent from clients before processing their information
Keeping your account credentials secure
All activity that occurs under your account

5. Acceptable Use

You agree not to use the Platform to send unsolicited communications, store or transmit harmful content, attempt to gain unauthorized access, or engage in any activity that violates applicable laws.

6. Intellectual Property

The Platform, including its design, features, and content, is owned by The Broker Flow and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Platform without written permission.

7. Payment Terms

Subscription fees are billed according to your selected plan. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days notice.

8. Disclaimer

The Platform is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service. The Platform does not provide financial, legal, or investment advice.

9. Limitation of Liability

To the maximum extent permitted by law, The Broker Flow shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform.

10. Termination

We may terminate or suspend your account at any time for violation of these Terms. You may cancel your account at any time through your account settings.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact us at info@brokerflow.com.