Introduction

The Broker Flow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and contact information necessary to provide our services.

Usage Data

We collect information about how you use our platform, including features accessed, actions taken, and time spent on the platform.

Client Data

Our platform processes client information you input, including contact details and loan-related information. You are responsible for obtaining appropriate consent from your clients for this data processing.

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our platform
  • Send quotes, notifications, and communications you configure
  • Provide customer support
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits.

Data Sharing

We do not sell your personal information. We may share data with third-party service providers who help us operate our platform (such as SMS and email delivery services), subject to confidentiality agreements.

Your Rights

You have the right to access, correct, or delete your personal information. You can manage your account data through the platform settings or by contacting us at info@brokerflow.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

Contact

If you have questions about this Privacy Policy, please contact us at info@brokerflow.com.